Privacy Policy

Introduction

Welcome to YourTripSathi (“we”, “us”, “our”). We are a travel company based in Bengaluru, Karnataka, India, operating at yourtripsathi.in. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. Please read it carefully. If you disagree with its terms, please discontinue use of our website and services.

Information We Collect

We collect information you provide directly to us and information generated automatically when you use our website.

Information you provide voluntarily includes:

• Full name, email address, and phone number when you contact us or make an enquiry
• Travel preferences, destination interests, travel dates, group size, and budget details shared during trip planning
• Payment information — processed securely through third-party payment gateways; we do not store your card details
• WhatsApp messages or form submissions through our website
• Feedback and reviews you share after a trip

Information collected automatically includes:

• Browser type, operating system, and device information
• IP address and approximate geographic location
• Pages visited, time spent on site, and referring URLs
• Cookie data and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Plan, book, and manage your travel itineraries and reservations
• Communicate with you about your enquiry, booking, or trip status
• Send you travel updates, confirmations, and important notifications
• Personalise recommendations based on your travel preferences
• Respond to your questions, concerns, and support requests
• Improve our website, services, and user experience
• Send occasional promotional offers or newsletters — only with your consent, and you may opt out at any time
• Comply with legal obligations applicable to a travel business in India

Sharing Your Information

We may share your personal information in the following limited circumstances:

• Service Providers: Hotels, airlines, transport companies, and activity partners need certain details (name, contact, travel dates) to fulfil your booking
• Payment Processors: Secure third-party payment gateways process your transactions — they are governed by their own privacy policies
• Legal Compliance: We may disclose information if required by law, court order, or governmental authority
• Business Operations: Trusted third-party tools (e.g., Google Analytics, WhatsApp Business) that help us operate our services — bound by data processing agreements

We do not share your information with any party beyond what is necessary to deliver our travel services to you.

Cookies & Tracking Technologies

Our website uses cookies — small data files stored on your device — to improve your browsing experience. Cookies help us remember your preferences and understand how visitors use our site.

We use the following types of cookies:

• Essential Cookies: Required for the website to function correctly
• Analytics Cookies: Help us understand visitor behaviour through tools like Google Analytics
• Preference Cookies: Remember your language and display settings

You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of our website.

Data Storage & Security

Your data is stored securely on servers within India and/or on reputable cloud platforms with industry-standard security protocols including SSL encryption, secure data transmission, and access controls.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy — typically for the duration of your travel relationship with us and for a reasonable period thereafter for legal and accounting purposes.

While we implement strong security measures, no method of electronic transmission or storage is 100% secure. We encourage you to use secure networks when communicating sensitive information.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your data where we no longer have a legitimate reason to retain it
• Objection: Object to processing of your data for direct marketing purposes
• Withdrawal of Consent: Withdraw consent for optional communications (e.g., newsletters) at any time

To exercise any of these rights, please contact us at info@yourtripsathi.com. We will respond within 30 days.

Third-Party Links

Our website may contain links to third-party websites — such as hotel booking platforms, airline sites, or travel guides. These sites have their own privacy policies, and we have no control over their content or practices.

We encourage you to review the privacy policy of any third-party site you visit. YourTripSathi is not responsible for the privacy practices of external websites.

Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If a parent or guardian believes their child has provided us with personal data, please contact us immediately and we will delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website and services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

• Email: info@yourtripsathi.com
• Phone: +91 98805 07672
• Address: Mana Capitol, Sarjapur Rd, Carmelaram, Bengaluru, Karnataka – 560035
• Website: yourtripsathi.in